Biffa - Total Facilities Management

Biffa is a leading UK integrated waste-management company, providing collection, recycling, treatment, disposal and energy-generation services. Biffa decided to appoint a new facilities management service provider for its entire estate, and after a rigorous tendering process, ENGIE was chosen to provide a fully integrated Total FM service to more than 200 Biffa sites. 

In its first year of working with Biffa, ENGIE transformed FM service management, overhauling head office by streamlining site-level processes. Biffa has such confidence in ENGIE’s ability to deliver the full suite of FM services that it no longer employs in-house facilities managers to oversee the outsourced provision. The success of the partnership has led to a further 50 sites being added to the contract.

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