University Hospital - North Durham
University Hospital of North Durham awarded a 30 year contract to provide facilities management services to ENGIE in 2001.
Services delivered across the 26,500m2 estate include technical services and hard FM, and workplace management encompassing grounds maintenance, security, catering, helpdesk, mailroom and porterage and cleaning services.
The on-site team are managed against 254 key performance indicators relating to every aspect of the service delivery.
The site also has high standards of environmental responsibility, including the attainment of the ISO:14001 environmental standard for the contract.