Smart meters - request your upgrade

SMET2 form - 2021 Smart meter

You may find it helpful to have a recent ENGIE invoice to hand for your account number and MPAN or MRPN numbers.

Please complete asterisked fields so that we have all the information we need to follow up with you.

Title

First name*

Last name*

Company name*

First line of premises address*

Town / City

County

Postcode*

Email*

Phone number*

ENGIE Account Number - only add one account, we'll locate other sites from this*

Please confirm the MPRN/MPAN associated with the account number that you would like to upgrade.*

Do you have a direct meter operator (MOP) or meter asset manager (MAM) contract in place?*

Does your business have a single site or multiple sites?*

If you have multiple sites, do you want us to assess all your sites for a Smart meter installation?

For some Smart installations, it is necessary to turn the power off for up to 1 hour. Please let us know the most suitable time for this.*

Are there any specific site access procedures our installer needs to be aware of, and are Risk Assessment Method Statements required to be provided in advance of the visit?*

If the details above are not the details of the person who will be on site to arrange the install please provide a site contact below:

Title

First name

Last name

Phone number

Are you or anyone on the premises considered to be vulnerable or require priority services ꝉ*

^ꝉ There is more information on the Priority Services Register here

Subject to eligibility. Installation is subject to survey and your business site meeting Smart meter installation suitability criteria. There may be additional associated costs if the set up at your site needs additional equipment to support the installation.

Frequently asked questions about Smart meters

If you need any help or for more information about our Smart meters, please contact us:

Email: smart.amr.uk@engie.com
Call: 0800 130 3600
Opening hours: Monday to Thursday 09:00 - 17:00, Friday 08:30 - 16:30