Contact our Demand Response team at demandresponse@engie.com or speak to your account manager about the opportunities available to you.

How long you will need to respond for depends on the type of service you participate in. For frequency providers this can be anywhere from ten seconds to around half an hour, and depends upon your chosen response ‘trigger’ frequency. Reserve providers are usually called upon for between 1 and 2 hours, between 50 and 100 times per year.

As part of our Flexible Power Response offering, ENGIE will select, specify and install, in partnership with your engineering team, all necessary equipment to ensure successful interaction with the selected demand response service(s). This is undertaken by ENGIE as part of our contract with your organisation where the costs are absorbed by us. ENGIE has the experience and capability to connect directly to assets or connect to a broader controls platform i.e. BMS or SCADA. The hardware required is generally dependent on three things:

The type of demand response service your organisation is working within; The size of the loads involved; The existing plant / process controls in situ i.e. BMS or SCADA. Often part of our service offering involves the upgrade or installation of new control solutions which is undertaken by our internal Controls and Automation division. This provides added value as wider energy saving opportunities can be accomplished in the areas of building management.

If you are unable to respond, or you choose not to, ENGIE will not impose penalties. Of course, you will lose out on income you would have earned, had you been available, but there will be no punitive charges.

Our Flexible Power Response offering means that we will install all necessary equipment, for free, to enable you to participate the demand response programme best suited to your assets.

No. ENGIE will work with you to ensure that the DR scheme you participate in is suited to your site, business and everyday operations. Your core business takes priority, so we will offer a solution which earns you income without impacting your internal targets.

Increasingly our electricity is being supplied from renewable sources, such as wind and solar power. While this helps us achieve our low carbon commitments, energy from natural sources is difficult to predict and often “peaky” – we have an abundance when the wind is blowing or during the summer when the days are long, but what about when it’s cold, clear and dark? Demand Response providers help to balance supply and demand, by responding to frequency signals, or instructions from grid, to reduce their demand on the network. Demand response providers prevent blackouts and equipment failures, while supporting a greener, more efficient grid. They reduce our reliance on coal-fired, thermal and dirty back-up generators which are coming to the end of their useful life, and do so at a lower cost to the consumer than the alternative of building new fossil-fueled plant.