You can obtain a statement of account by just logging in or registering for an Online Account.

Yes, more than one person can register for an online account. The contact details of the person(s) wishing to register will need to be associated to the relevant ENGIE account.

You can associate with your other businesses via one portal logon. Go to the ‘My Details page’ and ‘Add Business’. The contact details of the person(s) wishing to register will need to be associated to the relevant ENGIE account. Once you have added additional businesses to your online account you can quickly switch between them.

More than one person can register for an online account. The contact details of the person(s) wishing to register will need to be associated to the relevant ENGIE account.

Go to the Registration page and enter the following details to create an Online Account:

• The email address you provided when you agreed a contract with ENGIE.
• Your energy account number. You can find this either on the top of your bill or your welcome email.
• The site postcode that is associated to your account number.

If you’ve registered for an ENGIE business Online Account but can’t log in, check that the email address and password is the one you used to register. If you don’t know your password reset it here.

If you have just registered, you will need to activate your account before you can log in for the first time. Check your Inbox or Junk mail folder for an email that says ‘Activate your online account’ then click on the link inside.

If you continue to have difficulties accessing your online account, you can contact our Customer Service Team at support.customerservice.uk@engie.com

For large business customers, please login. If you have any issues, please contact your account manager or email us at queryhub@engie.com