Case Study: Emma King

To celebrate International Women’s Day, we spoke to women across the business about their role at ENGIE, why women should be excited about working in the Facilities Management, Energy and Regeneration sectors and their top tips for women looking to embark on a career in this area.

First up is Emma King, a Continuous Improvement Compliance Analyst in our UK business.

When did you join the business?


What does a typical day in your role look like?

My day changes every day, as I work across various areas of the business and in different functions. 

What is the most challenging thing about your job?

There is a lot of travel, which can mean long days and time away from home. You are also an ENGIE representative when you visit client’s sites, so sometimes you have to deal with unhappy customers. This is where being a good listener is important.

What do you love most about your job?

I love meeting new people and visiting new locations and sites. As I travel a lot, I get to go to new places and meet new people most weeks, so no day or week is ever the same.

What are the most important skills and abilities required in your role?

I think being a people person is the most important skill to have in my role – it’s vital to be a good communicator and listener. I speak daily to senior managers, functions and operational staff, so I need to understand problems and offer help where needed, or otherwise guide the person to the correct department or ENGIE systems to help.

Why should someone be excited about starting a role in Facilities Management?

I think as an industry we offer such a wide range of roles, from back office to customer facing, so there is something for everyone. You also get to visit and work in lots of interesting locations that most other people will never get to visit or see, such as football grounds, TV studios and heritage sites.

What is your proudest moment at work?

Being nominated and winning employee awards. These are nominated and voted for by other ENGIE staff members, which means other employees think I am doing a good job. This makes me proud of what I do and helps me to continue to keep working hard.

What inspired you to pursue a career with ENGIE?

I joined the company as an office junior as ENGIE was one of the only companies offering this opportunity when I was looking to start work. This was a great foundation for me and I have changed my role many times over the years, learning lots of new skills along the way

What do you like the most about working for ENGIE?

I like the people. Being a people person myself, we have great teams of people working for us and everyone makes me feel very welcome when I’m visiting new locations.

What is the most important piece of advice you have ever been given?

Have a go at everything and never ask anyone to do something you are not willing to do or try yourself.

What would be your top tip for women considering a career in Facilities Management?

Don’t dismiss Facilities Management as a man’s job. Yes, men make up the higher proportion of the workforce, but that is because as an industry, we are not promoting engineering at school or for University leavers enough.  Some of the best engineers I have worked with are women and just as able as men. It should not stop you considering this industry.