Contractual Information

Below you'll find our standard terms and conditions of supply along with principal terms and a list of consultants and partners we work with.

Terms of Supply

We have listed links to our standard terms and conditions of supply for Small to Medium Enterprises below.  The principal terms is a simplified summary of the terms and conditions, highlighting the key elements for your consideration.

If you aren't sure which terms and conditions apply to your contract or you have any questions, please contact our customer service team:

If you're out of contract and on our 'deemed' rates, please see the 'Out of Contract (Deemed Rates)' section below.


Rolling Contracts

Out of Contract (Deemed) Terms

Our 'Out of Contract' principal terms are applicable to both 'Out of Contract' and 'Rolling' contracts

Our Out of Contract (Deemed) rates can be found here.

Other Information

Third Party Industry Charges

Our Partners

For a complete list of the consultants and partners we work with click here.


Director's Statement of Compliance, Companies Act 2006, S172

Information for microbusinesses
Out of Contract Rates (Deemed & Default)