Citizens Advice
Citizens Advice offer a wide range of Energy supply advice from energy meter support, saving energy and other related problems.
Navigate your contractual
terms with confidence
Here you can find the terms and conditions and rates associated with each of our contract types.
The principal terms are a simplified summary of the terms and conditions, highlighting the key elements for your consideration.
- Gas
- Electricity
Fixed Gas – Full T&Cs
This type of contract applies for a fixed length of time. To find your rates, check your contract.
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Enterprise Gas – Under 2m therms T&Cs
This type of contract applies for a fixed length of time. To find your rates, check your contract.
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Evergreen Gas – T&Cs
In accordance with its terms, this type of contract will automatically renew at the expiry date, if you do not serve a termination notice within the time stipulated in your contract. On renewal, we will re-reference the pricing and provide you with new rates.
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Fixed Electricity – Full T&Cs
This type of contract applies for a fixed length of time. To find your rates, check your contract.
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Enterprise – Under 5GWh T&Cs
This type of contract applies for a fixed length of time. To find your rates, check your contract.
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Evergreen Electricity – T&Cs
In accordance with its terms, this type of contact will automatically renew at the expiry date, if you do not serve a termination notice within the time stipulated in your contract. On renewal, we will re-reference the pricing and provide you with new rates.
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Our Consultants & Partners
View a complete list of the consultants and partners we work with.
Explore all our partners
Default Date Calendar
If you have a flexible purchasing contract, you have the ability to buy your energy using various purchasing options.
Each of these purchasing options are available until a defined trading deadline, known as a default date.
The Default Day Calendar is a reference table which defines each default date for seasons, quarters and monthly delivery periods, within your contract.
Explore our calendar
Consolidated Segmental Statement
In accordance with the Electricity Supply and Gas Supply Licence Condition 19A – Financial Information Reporting (the “Licence Conditions”), ENGIE Supply Holding UK Limited and subsidiary companies have prepared this Consolidated Segmental Statement (“CSS”) for the financial year ended 31st December 2023.
Consolidated Segmental Statement
You can find out more from
GOV.UK
Get help and support for your business with the Government’s Free Business support helplines.
Ofgem (grants and schemes)
This guide will help you find small business energy grants, schemes and advice to lower your carbon emissions and get more efficient with your commercial energy use. This can help you save money and become more environmentally friendly.
Citizens Advice
Citizens Advice offer a wide range of Energy supply advice from energy meter support, saving energy and other related problems.
GOV.UK
Get help and support for your business with the Government’s Free Business support helplines.
Ofgem (grants and schemes)
This guide will help you find small business energy grants, schemes and advice to lower your carbon emissions and get more efficient with your commercial energy use. This can help you save money and become more environmentally friendly.
Frequently asked questions
How can ENGIE help my business reduce energy costs?
ENGIE provides a range of services, including asset optimisation, demand-side response programs and tailored energy management strategies, to help businesses improve efficiency and access cost-saving opportunities.
Can contracts be customised for my business?
Yes, ENGIE designs agreements tailored to your energy profile, offering options for fixed or flexible pricing, short term or long term durations, and specific sourcing preferences.
How can you access your meter data?
You can request a copy of your data at any time. If you wish to do so, please contact our Customer Service team or call us on 0800 130 3600.
What types of PPAs does ENGIE offer?
We provide upstream PPAs for renewable project developers and downstream PPAs for corporate and industrial energy users.