Industry Information

Industry Guides

On this page, you can find guides to various government schemes. Find out more

Distribution Use of System

Each Network Operator has published a timetable for when their different Distribution Use of System (DUoS) Unit Rate Charges apply. Find out more

Time Pattern Regimes

Information on the time periods of the Time Pattern Regimes (TPRs) relevant to your meter. Find out more

Standards of Service

In accordance with the Electricity (Standards of Performance) Regulations 2005 here are the guaranteed standards of your electricity distribution company. Find out more