We have two types of Out of Contract charges; these are Deemed and Default rates.

Deemed Contract Rates and Terms & Conditions

Deemed Contract Rates apply to customers who do not have a contract with us, typically these apply to customers who have undergone a Change of Tenancy and have moved into a site supplied by ENGIE. If you are currently on Deemed Rates, contact a member of our team today on 0333 666 0276 or e-mail us at directsales@engie.com to see what we could offer you.

Default Contract Rates and Terms and Conditions

Where you have had a formal contract with ENGIE, but this has expired and you continue to consume past the end date, the original terms of your supply contract shall apply, except that from the date your contract terminated you shall be charged the Default Contract Rates.If you would like to renew a contract with ENGIE, please contact either your Account Manager or our Sales team at 0333 666 0276 or e-mail us at directsales@engie.com