Customer Information

For business energy supply customers

This Customer Area is for our gas and electricity business supply customers.

If you can't find what you are looking for please contact our industry-leading customer service team on 0800 130 3600

C3NTINEL

Moving premises form

Submit your meter readings

Emergency Contacts

DD & VAT Forms

Treating Customers Fairly

We are committed to providing the market leading customer experience

Microbusiness

Information for our microbusiness customers

Default Day Calendar

The Electricity Default Day Calendar is a reference table which defines each default date for seasons, quarters and monthly delivery periods, within your contract

Deemed & Default Rates

Industry Information

Access guides and information about industry schemes

Complaints

If you have a complaint about our energy supply service please let us know