Customer Information

For business energy supply customers

This Customer Area is for our gas and electricity business supply customers.

If you are a small business energy supply customer, you can now manage your account online. Find out more, register or log-in to your online account.

Moving Premises Form

C3NTINEL

Submit Your Meter Readings

Emergency Contacts

DD & VAT Forms

Treating Customers Fairly

We are committed to providing the market leading customer experience

Microbusiness

Information for our microbusiness customers

Default Day Calendar

The Electricity Default Day Calendar is a reference table which defines each default date for seasons, quarters and monthly delivery periods, within your contract

Deemed & Default Rates

Industry Information

Access guides and information about industry schemes

Complaints

If you have a complaint about our energy supply service please let us know