Customer Information

For business energy supply customers

This Customer Area is for our gas and electricity business supply customers.

If you are a small business energy supply customer, you can now manage your account online. Find out more, register or log-in to your online account.

Industry Information

Fuel Mix Disclosure

Submit Your Meter Readings

Emergency Contacts

We are committed to providing the market leading customer experience

Information for our microbusiness customers

What to do when you aren't happy with our service

Is your business moving in to a location supplied by ENGIE?

Is your business moving out of a location supplied by ENGIE?

Rates that apply if you are out of contract with ENGIE

Contractual documents that apply to energy supply customers

Important information about your bills and invoices

What happens in the event we need to back bill

What to do if you think somebody is commiting energy theft

Guaranteed standards of performance