Here you can find the terms and conditions and rates associated with each of our contract types.
The principal terms are a simplified summary of the terms and conditions, highlighting the key elements for your consideration.

Gas

Fixed

This type of contract applies for a fixed length of time Full Terms and conditions Enterprise / Microbusiness Terms and conditionsLarge Business Fixed Terms and conditions

To find your rates, check your contract 


Evergreen

In accordance with its terms, this type of contact will automatically renew at the expiry date, if you do not serve a termination notice within the time stipulated in your contract. On renewal, we will re-reference the pricing and provide you with new rates. Full Terms and conditionsLarge Business Evergreen Terms and conditions


Default

If your contract expires, you have not agreed a new contract or renewal, and you continue to be supplied by us, then the terms of your original contract will apply, but you will be charged on the Default Contract Rates. Gas Default RatesEnterprise Gas Terms and conditions


Deemed

If you have moved into premises that are supplied by us, and you have not agreed a contract with us, this applies to you (these rates are expensive; please get in contact so we can get you on a better deal) Principle TermsFull Terms and conditionsGas Deemed RatesLarge Business Deemed Gas Rates

Electricity

Fixed

This type of contract applies for a fixed length of time Full Terms and conditions Enterprise / Microbusiness Terms and conditionsLarge Business Fixed Terms and conditions

To find your rates, check your contract 


Evergreen

In accordance with its terms, this type of contact will automatically renew at the expiry date, if you do not serve a termination notice within the time stipulated in your contract. On renewal, we will re-reference the pricing and provide you with new rates. Full Terms and conditionsLarge Business Evergreen Terms and conditions


Default

If your contract expires, you have not agreed a new contract or renewal, and you continue to be supplied by us, then you terms of your original contract will apply, but you will be charged on the Default Contract Rates. NHH Default RatesHH Default RatesEnterprise Elec Under 5GWh Terms and conditions


Deemed

If you have moved into premises that are supplied by us and you have not agreed a contract with us, this applies to you (these rates are expensive; please get in contact so we can get you on a better deal) Principle TermsFull Terms and conditionsNHH Deemed RatesHH Deemed RatesLarge Business Deemed Elec Rates

Our Partners

Find a complete list of the consultants and partners we work with here

Electricity Default Date Calendar

If you have a flexible purchasing contract, you have the ability to buy your electricity using various purchasing options. Each of these purchasing options is available until a defined trading deadline, known as a default date.

The Electricity Default Day Calendar is a reference table which defines each default date for seasons, quarters and monthly delivery periods, within your contract.

Check the calendar here